Verifying Your hebaj Account
Account verification protects your wallet balance and ensures withdrawals land on the right account. We ask for a copy of a valid national ID and a screenshot or statement confirming your wallet number matches the one registered. Uploading clear images through the verification section in your account settings speeds the review. Once our team approves your documents, the withdrawal limit on your
account is lifted and your payment history is fully secured. Verification is a one-time process — you will not need to resubmit documents unless your registered details change.
- Open account settings — Log in, go to account settings and find the identity verification section to start uploading documents.
- Upload your national ID — Submit a clear photo of your valid national ID — front and back if both sides carry relevant details.
- Confirm your wallet number — Provide a wallet screenshot or statement showing your bKash, Nagad or Rocket number matches your registered account.
- Await team approval — Our team reviews your submission. Approval lifts withdrawal restrictions and locks your account details securely.